Terms of use

Last updated: November 2025

Terms of Use

Last updated: Nov. 2025

These Terms of Use (“Terms”) govern your access to and use of the Tiduss website and related services (“Tiduss”, “we”, “us”, “our”). By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use Tiduss.

1. Use of the Website and Services

Tiduss provides a customer insight and analysis tool designed to help customer-facing teams better understand customer health and priorities.

You may use the website and services only in compliance with these Terms and all applicable laws and regulations.

You must not:

  • use Tiduss for unlawful purposes

  • attempt to gain unauthorized access to our systems

  • interfere with or disrupt the operation of the website or services

  • misuse the services in a way that could harm Tiduss or other users

2. Accounts and Access

Some parts of Tiduss may require you to sign up or join a waitlist.

You agree to provide accurate and complete information and to keep your account information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

We reserve the right to suspend or terminate access if we believe these Terms have been violated.

3. Free and Paid Services

Tiduss may offer free features as well as paid plans or add-ons.

  • Free features may change or be discontinued at any time.

  • Paid features, pricing, and billing terms will be presented separately before purchase.

  • We reserve the right to modify, add, or remove features at our discretion.

4. User Content and Data

You may submit content to Tiduss, including text, notes, transcripts, or other materials (“User Content”).

You retain ownership of your User Content. By using Tiduss, you grant us a limited, non-exclusive right to process and analyze your content solely to provide and improve the services.

You represent that you have the right to submit any User Content and that doing so does not violate any third-party rights or laws.

5. Intellectual Property

All content on the Tiduss website, including text, logos, design, software, and trademarks, is the property of Tiduss or its licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, or create derivative works from Tiduss content without prior written permission.

6. AI-Generated Content Disclaimer

Tiduss uses artificial intelligence to generate insights, recommendations, and responses.

AI-generated outputs are provided for informational purposes only and should not be considered definitive advice. You are responsible for reviewing and validating any outputs before acting on them.

7. Availability and Changes

Tiduss is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation.

We may update, modify, or discontinue parts of the website or services at any time without notice.

8. Disclaimer of Warranties

To the fullest extent permitted by law, Tiduss disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Tiduss shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the website or services.

Our total liability shall not exceed the amount you paid to Tiduss (if any) in the twelve months prior to the claim.

10. Termination

You may stop using Tiduss at any time. We may suspend or terminate access to the website or services if we reasonably believe you have violated these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website. Continued use of Tiduss after changes means you accept the updated Terms.

13. Contact

If you have any questions about these Terms, please contact us at:

Email: [support@tiduss.com]